Legal information

Privacy Policy

A clear explanation of what information we collect, why we use it and how we protect it.

On this page

Who we areInformation we collectHow we use itLegal basisCookiesThird partiesSecurityRetentionYour rightsChildren’s privacyChanges

01. Who We Are

The Healthy Parent Club is owned and operated by Martyn Kelland. We are committed to protecting your personal information and handling it in accordance with UK data protection law, including the UK GDPR and the Data Protection Act 2018.

Website: thehealthyparentclub.com
Email: info@thehealthyparentclub.com

02. Information We Collect

Contact detailsName, email address, telephone number and WhatsApp number where supplied.
Service informationCoaching enquiries, membership information and details you choose to share.
Digital toolsHealth Dashboard submissions, Habit Tracker information and registrations.
Website informationNewsletter subscriptions, forms and website analytics where enabled.

03. How We Use Your Information

  • Provide coaching, support and membership services.
  • Respond to enquiries and messages.
  • Deliver free resources and newsletters where permission has been given.
  • Provide access to our Habit Tracker and related tools.
  • Improve our website, services and security.
  • Meet legal, accounting and regulatory obligations.

We do not sell your personal information.

Where we send marketing emails or newsletters with your permission, you can unsubscribe or withdraw your consent at any time using the unsubscribe option in the message or by contacting us.

05. Cookies

Our website may use essential, preference, performance and analytics cookies. Further details are available in our Cookie Policy.

View Cookie Policy

06. Third-Party Services

We may use trusted providers including Netlify, Supabase for secure database hosting and authentication, Google Analytics where enabled, WhatsApp, our email marketing provider and payment processors where applicable.

Some of these providers may process or store personal information outside the UK. Where this happens, we will use appropriate safeguards required by UK data protection law to protect your information.

07. Keeping Your Information Secure

We use reasonable technical and organisational measures to protect personal information, including secure systems, restricted access and encryption where appropriate. No online service can be guaranteed to be completely secure.

08. How Long We Keep Information

We keep personal information only for as long as it is reasonably needed for the purpose for which it was collected. How long we keep it will depend on the type of information, whether you are using our services, and any legal, accounting, tax, regulatory or dispute-resolution requirements that apply. When information is no longer required, we will delete it or anonymise it where appropriate.

09. Your Rights

AccessAsk for a copy of your information.
CorrectionAsk us to correct inaccurate information.
DeletionAsk us to erase information where the law allows.
Restriction or objectionAsk us to limit or stop certain processing.
Withdraw consentWithdraw consent where consent is the lawful basis.
Data portabilityRequest information in a portable format where applicable.
Right to complain

If you are unhappy with how we have handled your personal information, please contact us first so we can try to resolve it. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection.

10. Children’s Privacy

Our services are designed for adults and parents. We do not knowingly collect or process personal information relating to anyone under the age of 16. If you believe someone under 16 has provided us with personal information, contact us and we will take reasonable steps to remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always appear on this page.

Need to ask us something?

We are happy to explain anything on this page in plain English.

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